Why FireText?
Send individual SMS text messages or large-scale communication campaigns to patients or hospital staff with FireText SMS for the NHS. If you're sending timely appointment reminders, instant test results or health awareness campaigns, using the FireText SMS service will dramatically increase attendance and save you valuable time and money
View us on the Gov.uk Digital Marketplace
- Free trial credits for every customer
- G Cloud SMS supplier
- Free trial credits for every customer
- No hidden costs
- SMS never expire
- NHS Mail SMS Replacement Service
- Integrates with many existing NHS email software
- Amazing customer support
“Using FireText as our SMS supplier has enabled us to have greater control over how we allocate and manage our SMS budget across each of our GP sites. The service provides us with an online portal where we can allocate SMS credits and view live SMS balances for each of our GP sites.
Low alert threshold emails inform us when an account is running low and, if required, GP sites can purchase further credits themselves via their dedicated FireText account. Setting up with FireText was very quick and we receive regular reports showing GP site usage. The reports help us understand which practices are using the functionality and where to target any further support.
GP sites can also use the service to raise awareness of their services and ongoing projects with the support of the CCG, which helps to keep costs down by sending SMS to patients rather than letters.“
Packed with Awesome Features
Send Messages
Send individual appointment messages or large-scale SMS communication campaigns from our easy online platform or via your existing email software and instantly update, remind or notify patients.
Receive Messages
Open up the conversation and receive replies from your SMS text messages with a dedicated FireText reply number. Straight into your FireText inbox or forwarded to your email.
Email to SMS
With FireText you can send instant SMS text messages via your existing NHS email software client. You can receive SMS messages into your inbox too. The perfect NHS InMail replacement service.
Secure SMS Platform
We are a G Cloud accredited supplier of SMS services and use only the highest quality UK Tier-1 connections to deliver your message...instantly.
