New Ofcom study reveals: SMS is unmatched amongst consumers

Posted by on February 13th, 2025

A 2025 study by Ofcom, featuring input from FireText and our customers, reveals that consumers overwhelmingly prefer receiving SMS messages for a range of purposes. The research, part of Ofcom’s ongoing review of the Application-to-Person (A2P) SMS market, reinforces the clear benefits of SMS. It also follows FireText’s efforts to tackle rising SMS costs, including […]

Website pop-up form for SMS lead generation

The who-what-how guide to SMS lead generation

Posted by on January 28th, 2025

‘What’s the best way to generate SMS leads?’ you ask. Here’s a little list we made earlier. Encourage leads and customers to opt in with these top-tier tips and tools. The humble web form The classic web form comes in many shapes and sizes. A popular one being the website pop-up, where your website visitors […]

Which side are you on: Keep traditions or break the Black Friday rules?

Posted by on October 17th, 2024

Do you like sticking to a set plan or do you prefer to go with the flow? Take your pick in this guide. Filled with tips, content examples and cheeky hints on how to go against the grain.Disclaimer: There are no rights or wrongs here! This guide will give you confidence in your brand’s approach […]

Suicide Prevention UK case study with FireText

Case Study: SP-UK delivers empathy & guidance to people in crisis

Posted by on September 4th, 2024

Suicide Prevention UK (SP-UK) is an award-winning charity that helps people who are struggling with their mental health or experiencing suicidal thoughts. Founded by Michael Everett in 2018, SP-UK is made up of volunteers who offer their skills and compassion to help people in their time of need – from distributing patrol teams in and […]

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Text message marketing & the power of thoughtful content: tips & examples

Posted by on August 23rd, 2024

With its incredible open rates and personable nature, lots of businesses rush to use SMS. But what makes a text message marketing campaign successful isn’t just how quickly it reaches people – it’s the thought you put into the content. Creating a message that’s specific to your customers will help your campaigns resonate with them, […]

A screenshot of the FireText platform where you receive SMS replies

FireText Reply Number: what it is, ways to use it & tips for success

Posted by on August 13th, 2024

Looking for two-way SMS with your customers? An awesome add-on to your account is the FireText Reply Number. When you subscribe to this, you can send and receive text messages. Lots of businesses use this to have 1:1 conversations with customers, and provide a personal experience that keeps them coming back for more!

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Join the fight against rising SMS costs

Posted by on March 1st, 2024

FireText Director James Huff has written the following statement in response to rising costs in the UK SMS marketplace, and what FireText is doing to fight for our customers.

coppafeel! logo for FireText case study

Case study: CoppaFeel! uses FireText to empower the nation to check their chests

Posted by on December 15th, 2023

CoppaFeel! is the first breast cancer charity in the UK to solely create awareness amongst young people. They educate, encourage and empower 18-35-year-olds to get to know their bodies. We interviewed Sophie Kirby, Health & Services Manager at CoppaFeel! on how they use FireText to remind over 120,000 people (and counting) to check their chests […]

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