Posted by Holly Barber in How To on August 24th, 2017
There are lots of ways you can communicate with your customers to keep them happy and engaged with your brand. Choosing a method that they know and love makes it super-easy for them and automating it into your workflows makes it even easier for you!
Posted by Holly Barber in Keeping Customers Happy on August 3rd, 2017
Customer service has well and truly gone social – the way your customers want to interact with your business now is a whole different game and you need to make sure you’re keeping up to ensure your brand image is protected.
Posted by Holly Barber in How To, SMS Tips & Tricks on July 28th, 2017
Your customer relationship management (or CRM) software is your knowledge hub for your leads, customers and projects; so making sure all the data is correct and up to date is a must.
Posted by Holly Barber in SMS Tips & Tricks on July 17th, 2017
We had such an awesome response from our recent blog on preparing and checking your SMS campaign before sending, that we wanted to create a handy checklist for you to download.
Posted by Holly Barber in How To on July 7th, 2017
Make sure there’s not an empty seat in the house with handy SMS updates and friendly notifications to your event or conference attendees.
Posted by Holly Barber in How To on June 20th, 2017
Keeping your data fresh and up to date is an important part of managing your SMS campaigns. If you’re sending messages to the same group of people each time your responses might become stagnant, but adding fresh new contacts can mean you’ve always got an active audience.
Posted by Holly Barber in How To on June 1st, 2017
If you’re running an event you’ll know how important it is to keep your guests in the loop about important changes or send a handy reminder just before the big day. Our integration with Eventbrite makes is super-easy to ping out a text to your entire guest list in an instant.
Posted by Holly Barber in How To, SMS Tips & Tricks on April 25th, 2017
We love finding ways to make our marketing apps work together nicely and this handy integration with Campaign Monitor; means you can hook up your email and SMS platforms really easily to share contacts and expand your communication.
Posted by Holly Barber in SMS Tips & Tricks on April 19th, 2017
After web browsing, phone calls and SMS, fitness tracking is one of the most popular uses for a smartphone. When used in conjunction with one of the many fitness apps out there, the gyroscopes, speedometers and other native hardware available on every smartphone worth the name amount to a pocket-sized personal trainer.
Posted by Holly Barber in How To, SMS Tips & Tricks on March 14th, 2017
Sending a campaign to a group of contacts (of any size) can be daunting for sure, even the most seasoned marketer will get nervous clicking the big SEND button. No matter how many times we proof our content and check our campaign, we are all humans so the occasional mistake can happen.