Posted by Lily Badger in FireText's Wonderful Customers on April 11th, 2016

Tails Case Study Tails.com produce and deliver freshly-blended, tailor made dry food aimed to meet every dog’s unique needs. Since Tails launched in 2014, they have grown a large community of loyal customers from all over the UK who are seeing the benefits that a tailor-made service can have to their own busy lives. We […]

Posted by Lily Badger in FireText's Wonderful Customers on April 5th, 2016

Stars Gym is a unique gym situated on the River Thames in Battersea, London. With such a wide variety of gym facilities on offer, it was important for them to find a communication solution that could contribute towards increasing their membership numbers.

Posted by Lily Badger in How To on April 5th, 2016

It’s all getting very clever now… let’s try sending a text message from our email account!

Posted by Holly Barber in SMS Tips & Tricks on April 1st, 2016

SMS provides an invaluable communication channel for healthcare practices. It can be used for several purposes, including appointment reminders and healthcare updates. It is cost-effective, easy to use, and a majority use texting for personal and business purposes. Incorporating secure NHS SMS into your health practice isn’t difficult, but it does take some planning to […]

Posted by Lily Badger in FireText's Wonderful Customers on March 30th, 2016

Neom Organics create a range of scented, all-natural products that de-stress revitalise and re-energise. Nicki, Neom’s Content and Communications Executive, spoke to us about adding SMS to their communications to boost their most recent marketing campaign, the 28 Day Happiness programme.

Posted by Holly Barber in SMS Tips & Tricks on March 23rd, 2016

There are many different categories of messages you can include in your text marketing campaign, including offers, coupons, surveys, tips, and polls. Some businesses may omit polls in their text marketing, but by doing so, they miss out on one of the best ways to engage customers and learn more about customer expectations. If you […]

Posted by Lily Badger in How To on March 22nd, 2016

Make sure you never run out of credits by setting a low-alert threshold. This will alert the email address that the account is under when you’re running low on credits 🙂

Posted by Lily Badger in How To on March 10th, 2016

Adding users to your email whitelist is really easy and means multiple users can send messages via their email.

Posted by Holly Barber in SMS Tips & Tricks on March 4th, 2016

One of the most important aspects of any text marketing campaign is that it actually provides value to your audience. This motivates people to not only sign up but also remain a loyal and engaged subscriber. Developing messages that impart value for your subscribers does not have to be a strenuous task. The following practices […]

Posted by Lily Badger in How To on February 24th, 2016

Want to save time? Try creating a template or two, or three, or four…