Posted by Megan Parker in News & Buzz on August 1st, 2023

FireText, the UK’s largest independent SMS provider, has earnt a place in the Crown Commercial Service public sector framework, Network Services 3.

Posted by Megan Parker in FireText's Wonderful Customers on July 17th, 2023

Love Hemp is the UK’s leading supplier of CBD and hemp products. With a mission to educate their audience, Love Hemp takes a holistic approach to health and wellbeing – promoting the benefits of CBD alongside everything from yoga and meditation to diet and hydration. They came to FireText from another SMS provider and instantly […]

Posted by Megan Parker in How To on July 4th, 2023

SMS can be incredibly effective for your business, but there’s more to it than just sending texts. Here’s everything to look out for when you’re shopping around – from price to security.

Posted by Megan Parker in News & Buzz on June 15th, 2023

We never rest on our laurels here at FireText. We’ve made some tweaks to keep evolving the platform and make it even smoother. For seasoned professionals, the changes are seamless and integrate with your current flow.

Posted by Megan Parker in How To on June 9th, 2023

Have you ever entered mobile numbers into Excel only for them to be converted into a strange E+ format? It can be pretty frustrating, especially when you’re working with large sets of data. Here, we explain how to prevent the old E+ conundrum from happening.

Posted by Megan Parker in How To on June 5th, 2023

Nobody wants a no-show. Us FireText-ers have jotted down tried and tested ways to reduce no-shows. Spoiler: it includes our trusty friend, the SMS message, and some inspiring content examples.

Posted by Megan Parker in SMS Tips & Tricks on May 2nd, 2023

Ever notice the name or number at the top of a text message? This is called a sender ID. When you’re sending business SMS, you have two sender ID options: to send from your brand name or from what we call a reply number. Here, we explain when, why and how to use them.

Posted by Megan Parker in SMS Tips & Tricks on April 24th, 2023

Messages like booking reminders and order confirmations often fall into the ‘boring’ trap. But don’t worry, there’s a simple way out! Ditch the blunt language and double down on creating functional-but-fun content to build rapport with customers. See our top content tips below.

Posted by Megan Parker in SMS Tips & Tricks on April 12th, 2023

SMS is an instant, direct way to contact parents and staff. Schools across the UK use FireText not only for our market-leading security credentials, but our 1:1 content support too. On that note, we’ve put together some nice and snappy bulk SMS examples just for you – take a look and be inspired!

Posted by Megan Parker in FireText's Wonderful Customers on March 1st, 2023

KidCoachApp is a tool that inspires parents to have meaningful conversations with their children. It prompts interesting chats by asking questions like ‘is luck a real thing?’ or ‘would chocolate rain be a good thing?’ The app’s founder, Kavin, came to FireText with an open mind; to introduce texting as a quick, snappy channel to […]