Posted by Holly Barber in SMS Tips & Tricks on July 23rd, 2015
To increase your customer retention and loyalty, it is important to learn as much as you can about your customer base. By recognizing and understanding their needs, wants, and buying habits, you can anticipate and meet their expectations. There are many different ways to learn more about your customers, including a well-crafted text message effort.
Posted by Holly Barber in News & Buzz on July 22nd, 2015
More great news from FireText HQ this week as we have been successfully awarded the ISO27001 (Latest 2013 edition) accolade for Data & Information Security Management.
Posted by Holly Barber in SMS Tips & Tricks on July 13th, 2015
We revealed last month that we’d hooked up with Zapier and its 400+ web apps to help you automate your workflow. Let’s take a closer look on how this might be useful.
Posted by Lily Badger in How To on July 11th, 2015
Sending a message has never been so easy!
Posted by Holly Barber in SMS Tips & Tricks on July 7th, 2015
As you launch your SMS marketing campaign, it’s important to monitor your metrics to ensure that your efforts are working and helping you achieve your goals. There are several signs when an advertising campaign has had a positive impact on your business. With digital and mobile campaigns, it is even easier to recognise what is […]
Posted by Holly Barber in News & Buzz on July 3rd, 2015
It was revealed this week that the NHS plan to start telling patients how much their missed appointment has cost. Can a simple SMS reminder help patients remember their appointment?
Posted by Holly Barber in SMS Tips & Tricks on June 29th, 2015
To make your business and brand successful, you must continually adapt with the changing times and advancements. This can clearly be proven by all of the land-based retail businesses that never made the leap to the Internet. In short, they went out of business.
Posted by Holly Barber in SMS Tips & Tricks on June 25th, 2015
The summer season is here. Because of the great weather and school holidays, summer is a popular season for vacations. The influx of customers in tourist areas also means that it is a highly competitive season for hotels and guest houses. Additionally, the UK’s hospitality industry is projected to increase in the coming years, with […]
Posted by Lily Badger in How To on June 21st, 2015
Update: We’ve made some small updates to the uploading process to make it even easier! Find out more here. The thought of uploading tonnes of contacts at once can seem daunting…but it’s really not, uploading contacts is a breeze – trust me!
Posted by Holly Barber in SMS Tips & Tricks on June 17th, 2015
Maintaining an engaged audience or customer base means communicating with them through their platform of choice. For the social media savvy, that may include public or private Facebook groups or engaging on Twitter. It could also include connecting through forums or communities like Quora or Reddit.