Posted by Holly Barber in Peek Inside FireText on August 16th, 2013
Have you ever wondered how everyday communication impacts your carbon footprint?
Using SMS for Customer Service
Posted by Holly Barber in SMS Tips & Tricks on August 14th, 2013
Communication is the key to providing excellent customer service, what you say is important but so is the way it is communicated to the customer. Have you explored using SMS for your business?
Laying Down the Law Over Text
Posted by Holly Barber in Weird World of SMS on July 26th, 2013
A little afternoon SMS humour! Batman lays down the law with Superman
Where to Find Your Eventbrite API User Key
Posted by Holly Barber in SMS Tips & Tricks on July 24th, 2013
The API user key is a unique code associated with your Eventbrite account and enables you to import your contacts to FireText really easily.
Case Study: Collaborate Cornwall
Posted by Holly Barber in FireText's Wonderful Customers on July 24th, 2013
If you need some inspiration on how to use SMS in event planning, take a look at this case study on how Partner to Succeed used SMS to help market their event and boost attendance at their Collaborate Cornwall business conference.
Top Tips on Using SMS to Boost Event Attendance
Posted by Holly Barber in SMS Tips & Tricks on July 23rd, 2013
Whether you’re organising a dinner party for 4, or a festival for 40,000, the biggest worry is still the same – will anyone turn up? If only there was a way of reaching all of your attendees at the click of a button to make special announcements, update with any schedule changes or even improve […]
And the Winners are…FireText!
Posted by Holly Barber in News & Buzz, Peek Inside FireText on July 15th, 2013
The FireText team woke up feeling pretty proud this morning after winning ‘Best Start Up’ at the 2013 Unlocking Potential awards on Friday.
Myths of SMS Marketing
Posted by Holly Barber in SMS Tips & Tricks on July 9th, 2013
SMS marketing is a strategy that many businesses are starting to wonder how they lived without. Working with text messages every day, I am always coming across different ways they can be used to help businesses. However, there are a few common myths I come across surrounding SMS marketing which I want to clear up.
Creating Your CSV File – it’s Easier Than you Think!
Posted by Holly Barber in SMS Tips & Tricks on June 26th, 2013
Update: Our latest video shows you how to easily upload your contacts and map custom fields in your FireText account. Check it out here. At FireText we love CSV files! Seriously, they are so easy to create and will save you bags of time when uploading your contacts. Let me convert you…
160 Characters – is it Really Enough?
Posted by Holly Barber in SMS Tips & Tricks on June 24th, 2013
The beauty of SMS is that it’s short and sweet. This can be perceived as a nightmare for marketers who often have a lot to say, but it doesn’t have to be. When done properly a text marketing campaign can generate leads (i.e. money!) and more importantly lots of happy customers.