Say no-no to
no-shows with SMS
SMS is the most effective way to reduce no-shows in hospitality. Create friendly confirmation reminders with our expert content support. And make it super easy for recipients to get in touch with you if anything changes.
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Dish up the ultimate
customer experience
Every touchpoint & text is an opportunity to enhance your customer's experience. Sending a table booking confirmation? Include handy directions. Hosting a special event night? Why not offer up a last-minute chance to upgrade with a bottle of fizz?
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Increase footfall with
SMS lead generation
Use our lead generation tools to build your SMS list and encourage more tables. From a QR code poster to a keyword on 82228 on social media, your leads can be added to FireText as a contact when they text in.
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SMS tools & tips for hospitality
These handy features make it communicate with your tables, so you can focus on creating impactful messages.
Keep things consistent with templates
Keep your day efficient with SMS templates, so you can select from a range of messages - from confirmations to special announcements.
Schedule booking reminders in advance
Life is busy, and work is too! Let your texts work around your day. Schedule your text messages at the optimum time for you and your customers.
Personalise your reminders for engagement
Reminders don't have to be dull - make them fun and functional! Use custom fields – like first names – and a friendly tone of voice, to stand out in the hospitality crowd.
Serve up tasteful texts with our content support
Having helped hundreds of customers in hospitality with their SMS plans, we'll help you create content your recipients can't ignore.
Include a track URL for targeted campaigns
Whether encouraging recipients to book or sending out an SMS campaign, use a trackable URL to see who has and hasn't clicked.
Integrate your booking software with FireText
Create a super-smooth experience with automated messages. Use our API or third-party integration partner, Zapier, to set up triggers and actions.
Start sending SMS for your restaurant...
Get started with easy contact management and your awesome text messages in three simple steps.
1
Sign up for an account
Pop in a few basic details to get started with a free trial account - no contract or credit card required.
2
Await verification
As a trusted provider for the NHS and gov, we manually verify every account to ensure a safe platform for all.
3
We'll set you up!
Your new account manager will email. We'll even be here to hop on a call and chat through getting the best out of FireText.
Let's chat!
Our lovely SMS experts are always here on standby.
GOT QUESTIONS?
Email us at hello@firetext.co.uk
